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Job Locations CA-ON-Mississauga
Auto Control Medical is an A&D Company, located in Mississauga, Ontario. We are a recognized supplier of choice for the development of telemedicine sensors and is an established leader in home health monitoring technology. Since 1977, A&D Medical has been manufacturing and distributing a full line of advanced electronic blood pressure monitoring equipment and healthcare products for home and professional use. The company has established itself as a leader in home health monitoring technology through the development and introduction of unique products. A&D Medical offers leading telemedicine solutions for remote patient monitoring of heart disease and other chronic diseases through wired and Bluetooth® wireless systems for health system integrators. Our blood pressure monitors and weight scales have been an integral part in improving outcomes of chronic disease such as congestive heart failure (CHF), diabetes, and hypertension.   We are currently seeking a supportive Customer service supervisor who can lead, coach, and inspire our customer service representatives to deliver outstanding customer service experience. Team-oriented with the proven ability to build collaborative working relationships. You are data-oriented and creative for problem-solving. You have demonstrated ability to coach and provide on-going constructive feedback to contribute to strengthening the customer service team. You have strong technical competence and ability to understand and trouble shoot basic technical issues, familiarity with Contact Center technologies such IVRs, using call monitoring software, Intermediate to advance knowledge of MS applications SAP and other CRM software.
Req No.
2020-11947
Type
Regular Full-Time
Job Locations CA-ON-Mississauga
Auto Control Medical is an A&D Company, located in Mississauga, Ontario. We are a recognized supplier of choice for the development of telemedicine sensors and is an established leader in home health monitoring technology. Since 1977, A&D Medical has been manufacturing and distributing a full line of advanced electronic blood pressure monitoring equipment and healthcare products for home and professional use. The company has established itself as a leader in home health monitoring technology through the development and introduction of unique products. A&D Medical offers leading telemedicine solutions for remote patient monitoring of heart disease and other chronic diseases through wired and Bluetooth® wireless systems for health system integrators. Our blood pressure monitors and weight scales have been an integral part in improving outcomes of chronic disease such as congestive heart failure (CHF), diabetes, and hypertension.   Serve as first point of customer contact regarding order management, product and service complaints, general inquiries. Effectively support and educate customers and medical professionals that use our devices and ensure that troubleshooting is done based on the issue / inquiry mentioned with resolution in a timely manner
Req No.
2020-11937
Type
Regular Full-Time

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